Do you want to search in all categories or in this category ?
SUMMARY
This article explains how to use the Support Portal to check existing tickets or create a new ticket to ask us questions about using our software, or notify us of issues you're experiencing.
MORE INFORMATION
With the Support Portal you can:
Check our Knowledge Base for useful product information
Access options to raise a support ticket, log a bug or check on existing support tickets to see their current status, under My Support
By default, the My Support areas require you to be logged in before accessing them. Your login username and password will be the same as used to logging into the Backlink.Watch website.
NOTE: We recommend that you use your corporate email address where the maintenance agreement is attached, to prevent delays.
RAISING A SUPPORT TICKET
To raise a ticket, click on 'My Support' on the top menu bar and select 'Submit a Request':
